Leia o texto a seguir e responda às questões de 13 a 15.
You want fries with that, we predict
Technology anticipates fast-food customers' orders
PITTSBURGH -- Do you want fries with that? Never mind, we already know. A Pittsburgh startup, HyperActive Technologies Inc., is testing technology at area fast-food restaurants designed to give kitchen workers a good indication of what customers want before the hungry souls even get close enough to place an order.
The system, known as "HyperActive Bob," is in place in several restaurants around Pittsburgh in a primitive form: It tells employees when they are about to get busy, even how much food to put on the grill.
The system uses rooftop cameras that monitor traffic entering a restaurant's parking lot and drive-thru. Currently, the system is all about volume: If a minivan pulls in, there's apt to be more than one mouth to feed.
By this time next year, HyperActive Technologies expects to have in place software that keys on the type of vehicle entering the parking lot to determine whether the customers they bear are inclined to order, say, a burger over a chicken
sandwich.
As it is, the currently installed technology -- the predictive system is only running simulations for now -- has wowed some seasoned veterans.
"I've been a manager for 28 years," said Pat Currie, a manager at a McDonald's in Chippewa Township. "It's the most impressive thing I've ever seen."
Hyper ActiveBob is now at seven area McDonald's, a Burger King and a Taco Bell.
It was installed at Currie's restaurant two years ago. Since then, waste has been cut in half and wait times at the drive-thru have been reduced by 25 to 40 seconds per consumer, Currie said -- an eternity in the fast-food industry.
(Newsweek, September 7, 2004)
Questão 13
O texto trata de:
a) uma tecnologia capaz de prever o que os clientes
de um restaurante vão pedir antes de eles
fazerem seus pedidos.
b) uma tecnologia de controle do volume de vendas
estipulado para as franquias de alguns
restaurantes.
c) um sistema de segurança que usa tecnologia para
controlar o estacionamento de restaurantes.
d) um sistema de entrega de restaurantes do tipo
delivery muito dinâmico devido ao uso de alta
tecnologia.
e) um software de treinamento usado para tornar os
funcionários de restaurantes mais ativos e
eficientes.
Questão 14
De acordo com o texto, a instalação de "HyperActive
Bob" em um restaurante causou:
a) a redução à metade do tempo do serviço de
entrega do tipo delivery.
b) a redução do desperdício à metade.
c) a redução para 25 a 40 segundos do tempo de
espera para o atendimento às mesas.
d) a redução à metade da criminalidade no
estacionamento.
e) um aumento nas vendas de hambúrgueres e
sanduíches de frango.
Questão 15
Assinale a alternativa em que o trecho "to determine whether the customers they bear are inclined to order", no 4º parágrafo do texto, é reescrito de forma adequada e sem prejuízo de significado.
a) to determine when the customers they bear are inclined to order.
b) to determine which the customers they bear are inclined to order.
c) to determine what the customers they bear are inclined to order.
d) to determine if the customers they bear are inclined to order.
e) to determine how the customers they bear are inclined to order.
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